Shipping, Returns & Refunds

We offer the Fastest Shipping & Hassle Free Returns

Most orders are shipped directly from our warehouse within 24-48. hours for convenience and maximum efficiency.
Your product should arrive within 7 to 10 Business Days.
We do not ship on weekends or holidays.
Any missing packages must be reported to us within 30 days after the initial order entry date.

We offer 100% Satisfaction Guarantee. If you are not satisfied with your order, please contact us.
Damaged, defective, or incorrect shipments must be reported to us within 30 days of receipt.
For a return request, please contact us within 30 days at orders@floralboxsupply.com; include order number and a detailed description of the problem.
All returns must be in new condition, in its original packaging, and return shipping fees are the responsibility of the customer.
Return Policy Does Not Apply to Products Purchased with a Discount Code.

Refunds will be issued once the product has been received and it's condition verified.
A refund can only be sent to the original payment method. If a customer no longer has access to that payment method, then they need to contact the bank or agency for the original payment method to claim the funds after the refund is sent.
Refunds usually show up on your credit card within 3-7 business days.